If you are preparing to enter an aged care home, The Good Shepherd Home in Townsville will guide you through every step. As one of Townsville’s largest and most respected aged care services, we help families navigate the process with clarity, ensuring you feel supported, informed and confident from the first conversation to moving day.
Begin with an Aged Care Assessment
The first step in accessing residential aged care is completing an assessment through My Aged Care. This government-run program determines eligibility by reviewing care needs, daily living requirements and medical conditions. We recommend booking an appointment as soon as you begin exploring options, as this assessment is essential for securing placement and accessing financial support.
Choose the Right Aged Care Facility
Once you have approval, start researching the aged care home. Visit facilities, meet staff and explore services to ensure the best fit. At The Good Shepherd Home, we welcome you to tour our expansive gardens, meet residents and experience firsthand the community spirit we foster. Look for a place that offers expert care, personalised attention and meaningful daily activities to enrich each resident’s life.
Understand Costs and Contracts
Before admission, review the costs and agreements carefully. Residential aged care includes accommodation fees, care fees and optional extras, with government subsidies often available. Our team provides clear, transparent information on fees and inclusions, ensuring you understand every detail and can make informed financial decisions with confidence.
Prepare for Moving Day
Once the paperwork is complete, begin preparing for the move. Pack personal items such as clothing, keepsakes and familiar décor to help make the new space feel like home. Our team works closely with you during this transition, offering practical advice and emotional support to help your loved one settle in smoothly and feel comfortable in their new surroundings.
Navigate Admissions with Confidence
Contact us online or call 07 4772 9900 to speak with our experienced team about the admission process. Call now to arrange a consultation, tour our facilities and let us help you and your family make this important transition with ease and peace of mind.
