The Good Shepherd Nursing Home in Townsville stands apart through its commitment to staff training and development. We invite you to discover how our skilled team delivers expert care every day, creating an aged care facility where residents feel supported, valued and respected.
Comprehensive Training for Every Role
At the Good Shepherd, every staff member undergoes comprehensive training to deliver exceptional residential aged care. From nurses and personal care workers to hospitality and maintenance staff, each team member receives ongoing education on clinical skills, infection control, dementia care and communication techniques. This ensures you or your loved one benefits from consistently high standards of care and attention across all services.
Building Compassionate Care Skills
While technical skills matter, compassionate care is at the heart of what we do. Our training programs emphasise empathy, respect and person-centered care, equipping staff to support residents not just physically but emotionally and socially. We believe that the difference between a good aged care home and a great one lies in the ability to connect with residents, listen to their needs and make every day meaningful.
Adapting to Evolving Needs
Aged care is dynamic, and we are committed to staying ahead. Staff regularly participate in workshops, seminars and industry updates to keep pace with new best practices, technologies and regulations. Whether responding to changing health conditions or introducing new recreational programs, our team’s adaptability ensures residents receive the highest-quality care tailored to their evolving needs.
Supporting Families with Confidence
Our training extends to working with families, ensuring clear communication, transparency and collaborative care planning. When you choose our residential aged care, you can trust that our staff are prepared to guide you through decisions, answer questions and provide reassurance, making the experience positive and stress-free for both residents and their loved ones.
Experience Expert Care at The Good Shepherd
Contact us online or call 07 4772 9900 to learn more about our highly trained team. Call now to arrange a visit, meet our staff and discover why we are a trusted choice for families seeking an exceptional aged care home.
