As one of the most trusted aged care homes in Townsville, we understand how important it is to choose the right place for your loved one. Here is a helpful guide with the top questions to ask when comparing facilities so you can feel confident in your choice.
What Care Services Are Provided?
Begin by inquiring about the level of care each home provides. Do they provide personal care, nursing services, dementia support or palliative care? Are allied health services like physiotherapy or podiatry available onsite? At The Good Shepherd Home, we offer a wide range of services tailored to individual needs, ensuring every resident receives comprehensive, compassionate care.
What Are the Staff-to-Resident Ratios?
Staffing levels impact the quality of care and attention residents receive. Ask about staff-to-resident ratios during the day and overnight, staff qualifications and ongoing training. Knowing how a facility manages its care team will help you assess the support your loved one can expect.
What Activities and Amenities Are Available?
Aged care facilities should provide more than just medical support. Ask about daily activities, social programs, outings and onsite amenities like a cafe, fitness and wellbeing space, hair salons or gardens. At The Good Shepherd Home, we offer a full calendar of engaging activities designed to support wellbeing, foster connection and bring joy to every resident’s day.
What Costs Are Involved?
Understanding fees is essential when comparing aged care homes in Townsville. Ask for a clear breakdown of accommodation costs, daily care fees, optional extras and government subsidy options. We provide transparent cost information to help families plan confidently and avoid unexpected expenses.
Why Visiting Matters Before Deciding
Before making a final choice, visit several nursing homes in Townsville to see the environment firsthand. Touring the facilities lets you observe staff interactions, inspect rooms and communal areas and get a feel for the community atmosphere. At The Good Shepherd Home, we encourage you to visit, meet our team and experience the welcoming, supportive setting we offer to all residents and their families.
Ask the Right Questions with Our Expert Help
Contact us online or call 07 4772 9900 to learn how we stand out among nursing homes in Townsville. Tour our facilities and get the answers you need to choose the best care home for your family’s needs.
